{"id":13608,"date":"2014-09-12T10:29:29","date_gmt":"2014-09-12T09:29:29","guid":{"rendered":"http:\/\/www.pentamanagement.be\/?page_id=13608"},"modified":"2014-09-24T09:41:57","modified_gmt":"2014-09-24T08:41:57","slug":"communication","status":"publish","type":"page","link":"https:\/\/www.pentamanagement.be\/en\/our-training-courses\/communication\/","title":{"rendered":"Communication"},"content":{"rendered":"[spb_accordion width=”1\/1″ el_position=”first last”] [spb_accordion_tab title=”Action themes”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1\/1″ el_position=”first last”]\n

Communication principles :<\/strong>
\n\u2022<\/span> the prism of prejudices
\n\u2022<\/span> the Pygmalion effect
\n\u2022<\/span> the art of asking questions
\n\u2022<\/span> total listening
\nPositive programming<\/strong>
\nAssertiveness :<\/strong>
\n\u2022<\/span> balance of \u00ab message \u00bb and \u00ab relation \u00bb
\n\u2022<\/span> dare to say \u00ab NO \u00bb
\nManaging verbal aggression :<\/strong>
\n\u2022<\/span> 3 steps towards a dialogue
\nTaking responsibility :<\/strong>
\n\u2022<\/span> intention or objective : what is the difference ?
\n\u2022<\/span> to gain commitment : source of motivation
\nThe 360\u00b0 sales process :<\/strong>
\n\u2022<\/span> how to convince others of my idea ?
\n\u2022<\/span> the operational \u00ab check list \u00bb
\nMeetings :<\/strong>
\n\u2022<\/span> what is expected of me ?
\n\u2022<\/span> from agenda to action
\nConflict handling :<\/strong>
\n\u2022<\/span> how to avoid a conflict ?
\n\u2022<\/span> from conflict to negotiation
\nConsensus : the power of the team<\/strong><\/p>\n[\/spb_text_block] [\/spb_accordion_tab] [spb_accordion_tab title=”Planning”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1\/1″ el_position=”first last”]\n

2 days interactive training, spread over 4 weeks<\/p>\n[\/spb_text_block] [\/spb_accordion_tab] [\/spb_accordion] [impact_text include_button=”yes” button_style=”standard” title=”Click here” href=”\/en\/contact-2\/” color=”accent” target=”_self” position=”cta_align_right” alt_background=”none” width=”1\/1″ el_position=”first last”]\n

For customised programmes, contact us<\/p>\n[\/impact_text]\n","protected":false},"excerpt":{"rendered":"

[spb_accordion width=”1\/1″ el_position=”first last”] [spb_accordion_tab title=”Action themes”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1\/1″ el_position=”first last”] Communication principles : \u2022 the prism of prejudices \u2022 the Pygmalion effect \u2022 the art of asking questions \u2022 total listening Positive programming Assertiveness : \u2022 balance of \u00ab message \u00bb and \u00ab relation \u00bb \u2022 dare to say \u00ab NO \u00bb Managing verbal aggression : \u2022 […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":13055,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13608","page","type-page","status-publish","hentry"],"yoast_head":"\nCommunication - Penta Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pentamanagement.be\/en\/our-training-courses\/communication\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Communication - Penta Management\" \/>\n<meta property=\"og:description\" content=\"[spb_accordion width=”1\/1″ el_position=”first last”] [spb_accordion_tab title=”Action themes”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1\/1″ el_position=”first last”] Communication principles : \u2022 the prism of prejudices \u2022 the Pygmalion effect \u2022 the art of asking questions \u2022 total listening Positive programming Assertiveness : \u2022 balance of \u00ab message \u00bb and \u00ab relation \u00bb \u2022 dare to say \u00ab NO \u00bb Managing verbal aggression : \u2022 […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pentamanagement.be\/en\/our-training-courses\/communication\/\" \/>\n<meta property=\"og:site_name\" content=\"Penta Management\" \/>\n<meta property=\"article:modified_time\" content=\"2014-09-24T08:41:57+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pentamanagement.be\/en\/our-training-courses\/communication\/\",\"url\":\"https:\/\/www.pentamanagement.be\/en\/our-training-courses\/communication\/\",\"name\":\"Communication - 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